The Care Quality Commission CQC regulates both the premises and the care provided, and both were looked at during this inspection. Oakley Care Home in Heysham supports up to three people with mental health needs.
Overview and cqc inspections
It is a mid terraced house with comfortable communal areas and single bedroom accommodation. The care service has been developed and deed in line with the values that underpin the Registering the Right Support and other best practice guidance.
These values include choice, promotion of independence and inclusion. People with learning disabilities using the service can live as ordinary a life as any citizen.
Prior to our inspection visit we contacted the commissioning department at Lancashire County Council and this helped us to gain a balanced overview of what people experienced accessing the service. As part of the inspection we used information the provider sent us in the Provider Information Return.
This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. This inspection visit took place on 05 January and was announced. The inspection team consisted of an adult social care inspector.
During the visit we spoke with a range of people about the service.
In addition we spoke with a social worker who regularly visited the home and was actively involved with people who lived there. We also observed care practices and how the registered provider interacted with people in their care. This helped us understand the experience of people who lived at Oakley.
We looked at care records of two people and arrangements for meal provision.
We also looked at records relating to the management of the home and medication records. We also checked the building to ensure it was clean, hygienic and a safe place for people to live. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:. We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
Your information helps us decide when, where and what to inspect. Let's make care better together. Poor care? Good care? Tell us now We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. Find out about events where we will be speaking or exhibitingand see presentations we've given at recent events. When we inspect health and social care services, we give them ratings and publish reports about them — information you can use when you're choosing care.
Information for care providers, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. Adult social care. NHS trusts. Online primary care. Independent healthcare services and hospices.
Prisons and secure settings. Children and young people. Autistic people and people with a learning disability. Safehouses and outreach services.
We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care. About provider portal. Keywords or service name. Location e.
Overall Good Read overall summary. Our inspector's description of this service Last updated 27 January We carried out this comprehensive inspection under Section 60 of the Health and Social Care Act as part of our regulatory functions. This inspection adult whether the provider is meeting the legal requirements and regulations associated Online the Health and Social Care Act exec, to look at the overall quality of the service, and to provide a rating for the looking under the Care Act Type of service Residential homes.
For our icons mean Inspection ratings We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding — the service is performing exceptionally well. Good — Ockley service is performing well and meeting our expectations.
Requires improvement — the service isn't performing as well as it should and we have told the service how it must improve. Inadequate — the service is performing badly and we've taken enforcement action against the provider of the service. Suspended ratings are being reviewed by us and will be published soon. More Personals ratings.
Ticks and crosses We don't rate every type of service. There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements. At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
More about services we haven't rated. Similar services in this area Help and guidance You can find out more about our information and the quality of care on the s below.
You are here
About locations More about using the information we provide About our inspection reports State of Care report. Tell us looking your care Your information helps us decide when, where and what to inspect. About us Who we are We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve.
Our purpose and role. Achieving our purpose Our for How we are run Who we work with. Contact General personals Telephone Online Contact form. Specialist enquiries for… Journalist or media Request a speaker Get in touch. Report a serious concern As a member of the public As a member of staff at a service or provider we regulate. Get involved How to get involved How we Ockley you Consultations Public online community Experts by Experience Partnerships with national charities.
Events We attend a range of events throughout the year. Consultations All adult consultations Closed consultations. About your care Help choosing care services What you can expect from a good care service Using our information Mental health and the Mental Capacity Act alerts. How we inspect The way we inspect is changing How we regulate services Responses to our consultation Case studies Hospital intelligent monitoring GP intelligent monitoring.
Online new inspections Preparing for exec inspection How we inspect Reporting our findings About new inspections. Old inspection model The old national standards About old inspections.
Media office media. Publications Inspection reports Search our inspections of services Order print publications Order online. Guidance for providers In this section Information for care providers, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections.
Prisons and secure settings Children and young people Autistic people and people with a learning disability Safehouses and outreach services. What we do We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care.
Fundamental standards of care Our powers to take action. How we work How we use information How we work with people. Guidance for providers What is registration?